Store Settings
Configure every aspect of your print shop on DTFPro: visual identity, contact details, SEO, payment methods, production parameters, pre-check, rush orders, credit wallet, and sheet sizes.
Prerequisites
- An active Owner account on DTFPro
- Logged in to the admin panel at
admin.dtfpro.com.br
How to Access
In the panel side menu, click Settings. Options are organized into tabs. Click the tab you want to edit. Each tab has its own Save button — click it after editing a section to apply your changes.
Visual (Visual Identity)
The Visual tab defines how your storefront looks to clients.
| Field | Description |
|---|---|
| Logo | Your shop's logo. Accepted formats: PNG, JPEG, WebP. Maximum size: 10 MB. Recommended: PNG with transparent background. |
| Favicon | The icon shown in the browser tab. Recommended: square PNG (e.g., 32×32px or 64×64px). |
| Primary Color | The main color used for buttons, links, and highlights in the storefront. Enter the hex code (e.g., #FF6600). |
| Secondary Color | A complementary color to the primary. Used for secondary highlight elements. |
| Banner | Banner image displayed in the storefront. Accepted formats: PNG, JPEG, WebP. Maximum size: 10 MB. |
| Hero Image | Featured image in the main section of the storefront. Accepted formats: PNG, JPEG, WebP. Maximum size: 10 MB. |
| Process Image | An illustrative image of your production process. |
| Storefront Content | Introductory text shown on your shop's homepage for clients. |
How to upload images:
- Click the Upload button next to the desired field
- Select the file on your computer
- Wait for the upload to complete — a thumbnail will appear on screen
- Click Save to apply
Colors and readability
Use a primary color that contrasts well against a white background to ensure good legibility of text and buttons in the storefront.
Contact
The Contact tab defines the information your clients see when they visit your store.
| Field | Description |
|---|---|
| Shop Name | Name displayed in the storefront header and in emails sent to clients. |
| Support Email | Contact email shown to clients (e.g., support@yourshop.com). |
Phone number with area code for direct contact. Shown as a contact button in the storefront (e.g., (11) 99999-9999). | |
| Address | Physical address of your print shop (optional). Shown in the storefront footer. |
Link to your Instagram profile (e.g., https://instagram.com/yourshop). | |
| Link to your Facebook page. | |
| Website | Link to your main website, if you have one beyond the DTFPro storefront. |
SEO
The SEO tab controls how your store appears in Google results and when links are shared on social media.
| Field | Description |
|---|---|
| Page Title | Text shown in the browser tab and Google search results. E.g., "Impact Print Shop — DTF Printing in São Paulo". |
| Meta Description | Up to 160 characters shown below the title in Google results. Describe what your shop offers. |
| Google Analytics ID | Your Google Analytics tracking code (e.g., G-XXXXXXXXXX). Leave blank if not using Analytics. |
SEO takes time
SEO changes are applied immediately in the page code, but Google may take days or weeks to re-index and show the changes in search results.
Payment
The Payment tab configures how clients pay for orders.
Pix Key
| Field | Description |
|---|---|
| Pix Key | Your Pix key for receiving payments. Can be CPF, CNPJ, email, phone, or a random key. |
| Account Holder Name | The name that appears in the Pix charge so the client can confirm the recipient. |
Bank Details
| Field | Description |
|---|---|
| Bank | Bank name for transfers. |
| Branch | Branch number. |
| Account | Checking or savings account number. |
Accepted Payment Methods
Check which payment methods your shop accepts:
| Method | Description |
|---|---|
| Pix | Payment via Pix with proof uploaded in the portal. |
| Bank Transfer | Transfer via TED/DOC with proof upload. |
| Payment Link | An external payment link you generate (e.g., Mercado Pago, PagSeguro). |
| PJ Invoicing | Invoicing for registered business clients. |
Other Fields
| Field | Description |
|---|---|
| Payment Instructions | Text shown to the client at checkout. Use it to explain how to pay and submit proof. |
| Payment Link URL | If you accept payment links, paste your standard link here. |
Production
The Production tab defines the technical parameters used in order calculations.
| Field | Description | Example |
|---|---|---|
| Printer Width (cm) | Maximum print width of your main printer. Used to calculate sheet utilization. | 60 |
| Minimum Meters per Order | Orders below this length will be charged at this minimum. | 0.05 (5 cm) |
| Minimum Order Value (R$) | The order will never cost less than this amount, regardless of the length. | 15.00 |
| Rounding Increment | The length is rounded up to the nearest multiple of this value. | 0.01 |
| Spacing Between Items (mm) | Gap left between artworks in the production sheet layout. | 5 |
Pre-Check
The Pre-Check tab controls manual file review before orders go to production.
See the Pre-Check page for full flow details.
| Field | Description |
|---|---|
| Pre-check enabled | Turns manual review on or off. When active, paid orders go to the review queue before production. |
| Fee Type | How the pre-check fee is calculated: Fixed amount per order, Amount per item, or Percentage of order total. |
| Fee Amount | The fee value according to the chosen type (e.g., 5.00 for a flat R$ 5.00, or 10 for 10%). |
Rush Orders
The Rush Order settings allow you to charge an additional fee for orders with a shorter turnaround.
| Field | Description |
|---|---|
| Rush orders enabled | Turns the rush order option on or off in the storefront. |
| Additional percentage (%) | Percentage charged on top of the order total for rush orders (e.g., 30 for 30% extra). |
Credit Wallet
The Wallet tab controls the client credits system.
See the Wallet & Credits page for full details.
| Field | Description |
|---|---|
| Wallet enabled | Turns the credit wallet on or off for all clients. |
| Bonus percentage (%) | Bonus granted on top of the top-up amount (e.g., 10 for 10% bonus on each top-up). |
Sheet Sizes (Gang Sheet)
Configure the sheet sizes available for clients to compose their layouts.
| Field | Description |
|---|---|
| Sheet sizes | List of available sizes in structured format (width × height in cm). Click Add Size to include new sizes. |
Delivery Options
Configure the pickup and delivery options available for clients.
| Field | Description |
|---|---|
| Delivery options | List of available options (e.g., "In-store pickup", "Motorcycle courier", "Postal service"). Click Add Option to include new options. |
Common Issues
"Storefront colors did not change after saving"
Clear the browser cache (Ctrl+Shift+R) or open in a private/incognito tab. The storefront color theme may be cached in the client's browser.
"The logo appears cropped or distorted"
Use an image with a 1:1 (square) aspect ratio and a transparent background in PNG format. Rectangular images may be cropped depending on where the logo is displayed.
"The image upload failed"
Check that the file is PNG, JPEG, or WebP and does not exceed 10 MB. Files in other formats (BMP, TIFF, GIF) are not accepted.
"The Pix key is correct but clients report errors when paying"
Confirm that the key is active in your bank. Pix keys can be deactivated by the bank in some situations. Test by sending a R$ 0.01 transfer to the key.
"The minimum order value is not being applied"
Check that the Minimum Order Value field is filled in correctly under Production and that you clicked Save after making changes.